Policies & Prep
Booking policy
Payment
A non-refundable deposit secures your appointment. The balance is due on the day of service.
Late arrivals
Arrivals over 15 minutes late may be cancelled, and the deposit is forfeited.
Guests
No extra guests, to keep a peaceful, professional space. Please come alone unless discussed.
Cancellations
Cancel or reschedule 24 hours ahead. Same-day cancellations are charged 50%. No-shows are blocked.
Hair preparation
- ✓
Arrive bare hairline
Please be free of oils and grease in the scalp.
- ✓
Know your style
Bring inspiration photos or ideas so we can create your perfect look.
- ✓
Hair fresh and clean
Wash your hair before your appointment for a smooth start.
- ✓
Arrive on time
Punctuality ensures you get the best results possible, without any rush.
Good to know
Is braiding hair included?
It depends on the service. Extension braids include the hair, while locs, miracle knots, and natural hair braids vary. Check the notes on each service.
Is a wash included?
Many services do not include a wash, so add one when you book. Check the notes on each service.
Do you braid kids?
Yes. Kids services are for ages 3-9. Extensions are added on.
How long will my appointment take?
Times are listed on every service. Plan for the full time shown.